Welcome To

SME Support
Clinic

Structured programs designed to guide your business from startup to sustainable growth. No matter where you are in your journey, we have a program tailored to your needs.

Your Journey to Sustainable Growth

From startup foundations to succession planning, our four structured programs provide the tools, guidance, and support you need at every stage of your business journey.

Program 1

Start-Up Foundations Program

0 - 1 Years

For brand-new entrepreneurs and early start-ups needing structure, compliance, and first customers.

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Program 2

SEED Program

1 - 3 Years

For SMEs that have survived the start-up phase and need stability, structure, and consistent cash flow.

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Program 3

BUD Program

3 - 7 Years

For growth-stage SMEs needing strategy, capacity building, leadership development, and operational systems.

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Program 4

SPROUT Program

7 - 10 Years

Build a sustainable, succession-ready enterprise with governance frameworks, expansion strategies, and investment readiness.

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PROGRAM 1
Start-Up Foundations Program (0–1 Year)

Purpose:

To help new SMEs survive the first year by establishing foundational systems, compliance, and basic revenue models.

Key Focus Areas

Learn businessfundamentals.

Validate their interest in manufacturing.

Develop a service/product concept.

Build basic costing + pricing.

Understand compliance basics.

There is an opportunity to join the “Introduction toManufacturing & Product-Based Business” Cohort.

This will include:

Overview of detergent industry.

Basic formulation awareness.

Costing per litre breakdown.

Starter equipment options.

Market opportunity analysis.

Tools & Outputs

Start-Up Compliance Pack.

Basic Operations Manual.

Simple Cash Flow Template.

Business Model.

First 3-Month Launch Plan.

Outcome:

Acompliant, structured start-up that has launched operations and achieved earlyrevenue traction.

By the end of Seed:

Entrepreneur decides:

Service-based business

Product-baseddetergent manufacturing.

Entrepreneur decides:

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PROGRAM 2
SEED Program (1–3 Years)

Purpose

To build a solid foundation that eliminates survival mode risks and prepares the business for long-term sustainability.

Key Focus Areas

Strengthening business model & revenue streams.

Financial systems and controls.

Management accounts & dashboards.

HR basics: contracts, policies, labour compliance.

SOP development for core operations.

Early-stage funding readiness (grants, microfinance, working capital loans).

Idea validation & opportunity assessment.

Cash flow management & profit discipline.

Tools & Outputs

Finance & Tax Compliance Report.

SOP Starter Pack.

Customer Relationship Playbook.

Profitability Review.

Compliance Checklist.

Outcome

A well-structured, compliant, financially stable business capable of growing steadily.

Build the Business You’ve Been Planning

Applications open 1 May – 31 May 2026.

The programme starts on 1 July 2026.

Jointhe 2026 Growth Cohort

Apply Now

PROGRAM 3
BUD Program (3–7 Years)

Purpose

To prepare the business for scale by improving systems, leadership, and growth capacity.

Key Focus Areas

Advanced HR: hiring right, onboarding, performance management.

Team structure & organogram development.

Capacity planning (people, systems, operations).

Sales & marketing systems (beyond founder-led selling).

Introduction to governance & risk management.

Founder-to-CEO leadership transformation.

Idea validation & opportunity assessment.

Creating a minimum viable product (MVP).

Tools & Outputs

Growth Strategy Playbook.

Organogram + Job Descriptions Pack.

Performance Management Toolkit.

Funding Readiness Assessment.

SOP Expansion Toolkit.

Outcome

A growing SME with strong leadership, scalable systems, and readiness for funding or expansion.

Build the Business You’ve Been Planning

Applications open 1 May – 31 May 2026.

The programme starts on 1 July 2026.

Join the 2026 Growth Cohort

Apply Now

PROGRAM 4
SPROUT Program (7–10 Years)

Purpose

To ensure the business becomes a sustainable, succession-ready, fundable enterprise that can thrive without the founder.

Key Focus Areas

Leadership succession planning.

CEO-to-Board governance transition.

Second-line management development.

Business continuity planning.

Corporate governance & risk frameworks.

Advanced financial management.

Funding applications (debt, equity, expansion finance).

Strategic partnerships & supply chain development.

Tax optimization for growth.

Board and advisory committee establishment.

Scaling operations into new regions or markets.

Tools & Outputs

Succession Roadmap.

Business Continuity Plan.

Leadership Pipeline Framework.

Expansion & Funding Dossier.

Governance & Risk Dashboard.

Outcome

A sustainable, succession-ready, investment-ready SME capable of long-term growth beyond the founder.

Build the Business You’ve Been Planning

Applications open 1 May – 31 May 2026.

The programme starts on 1 July 2026.

Join the 2026 Growth Cohort

Apply Now

SUMMARY OF THE FOUR-PROGRAM STRUCTURE

Program Duration of Business Focus Primary Outcome
Start-Up Foundations™ 0–1 year Launching, compliance, early traction Business is operational, compliant & earning revenue
SEED Program™ 1–3 years Stability, systems, cash flow Fully compliant, stable, structured business
BUD Program™ 3–7 years Growth, leadership, operations Scalable business with capacity & leadership
SPROUT Program™ 7–10 years Succession, funding, scale Sustainable, succession-ready enterprise

Intakefor 2026/2027 is starting in 1 April – 31 May 2026. Program starts on the 1st of July 2026.

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